Learns your website and documents, answers customers on your site and in messengers, takes payment and sends the lead to your CRM.
how it works
Every answer comes from your website, price lists and documents. The knowledge map shows where each answer came from. When a human is needed, the employee hands over the chat with a short summary.
How much is teeth cleaning and do you have Saturday slots?
Employee
Answer
Professional hygiene is 5,900 ₽, Air Flow included. On Saturday 11:00 and 14:30 are free. Shall I book you? Leave your name and phone — the front desk will confirm within 15 minutes.
A ChatNeuron AI employee runs on this page too — open the chat in the corner.
features
Not a flowchart builder. You provide knowledge and rules, and the employee takes the conversation to a lead, a booking or a payment.
Point to your website, upload price lists, documents and a catalog — the employee answers with facts only.
FeaturesWebsite crawl
Pages, prices and product cards, including JavaScript sites.
Docs and catalog
PDF, DOCX, spreadsheets, MoySklad products and iiko menus.
Knowledge map
See what the employee knows and where each answer comes from.
Finds out what the customer needs, collects contacts, books a slot and sends a payment link right in the chat.
All skillsLeads
To your CRM, Telegram and email — with a chat summary.
Booking
Google Calendar, YClients and table booking in iiko.
Order and payment
A cart from your catalog and a YooKassa link in the chat.
On a tricky question the employee calls a human and passes a short summary — the customer doesn’t repeat themselves.
How handover worksInbox
All chats and leads from every channel in one window.
One-click takeover
A manager can join any conversation.
Working hours
Handover only when someone is available.
proactive
Reminds about bookings, gently revives unfinished chats, reaches past customers. Quiet hours and “stop” by default.
value
A dashboard tile and a Monday email: how many inquiries were closed without people and what that’s worth.
languages
Replies in the customer’s language automatically.
channels
A polite consultant on your website, quick and brief in Telegram, to the point on Avito. Each employee has its own tone and rules, and the knowledge base can be shared.
WebsiteSite chat, 6 button styles
TelegramYour own bot
WhatsAppYour number
VKCommunity messages
MAXYour own bot
AvitoListing chatsChannels and AI employees are unlimited on every plan.
launch
The dashboard assistant asks what you do, where you talk to customers and where leads should go.
Price list, menu, documents — right into the assistant’s window. It reads your website itself.
The assistant gives instructions for your platform — Tilda, WordPress, Bitrix or any site — and checks the install.
<!-- ChatNeuron -->
<script src="https://chatneuron.ru/widget.js" data-client="your-id" async></script>industries
Role, scenario, lead fields and common questions are preset — the employee starts with experience, not from scratch.
Calculator
A lead that got no reply or no next step almost always walks away. Enter your numbers and see what it costs in rubles.
How we calculated
A guideline from your numbers, not a promise. The X-ray counts how many leads actually have no next step in your CRM — free and read-only.
Calculate from my CRMintegrations
15 connections: messengers, CRM, booking, inventory, payments and analytics — on any plan.
All integrationsbitrix24
The built-in Bitrix24 Open Channels AI agent only works on Professional and Enterprise with a BitrixGPT subscription. ChatNeuron connects to any plan with CRM — leads with a chat summary land straight in your deals.
| Bitrix24 AI agent | ChatNeuron + Bitrix24 | |
|---|---|---|
| Bitrix24 plans | Professional and above | Any plan with CRM |
| AI price per month | ≈ 17,000–20,000 ₽ | from 9,900 ₽ |
| Training | Uploaded documents | Whole website + documents + FAQ |
| Channels | Open Channels | Website, Telegram, WhatsApp, MAX, Avito, VK |
| Launch | Open Channels setup | 15 minutes, connect in the dashboard |
Bitrix24 prices per bitrix24.ru/prices, October 2026; BitrixGPT subscription promo until 31.12.2026.
pricing
14 days free: all Business features and 300 AI tasks, no card. Unlimited agents, AI employees and connectors on every plan.
Pay by card or by invoice; closing documents via e-document exchange.
9,900₽/mo
29,900₽/mo
99,000₽/mo
data
Public offer, personal data policy, contract, invoices and acts for companies.
Each company’s data is separated; dashboard access is role-based.
Phones, emails, passport and tax IDs are replaced with tokens before reaching the model.
The employee answers only from your base; every chat is visible in the inbox.
One account-wide switch — and chats are processed only by Russian models, even on failover.
for your team
Sets tasks and meetings, reviews calls and counts metrics right in your work systems — with each employee’s permissions.
faq
No. You provide your website, price lists and documents, and the employee builds the conversation from the meaning of the question. You set up knowledge, tone and skills — not flowcharts.
No. It answers only from your knowledge base, and the knowledge map shows where each answer came from. If there is no answer, the employee says so and offers to connect the customer with a manager. The question lands in the Training section.
Customers write differently in Telegram, on a website and on Avito. A separate employee means its own tone, rules and analytics for the channel. The knowledge base can be shared. AI employees and channels are unlimited on every plan.
Through Wazzup — you’ll need their account and API key. The dashboard assistant walks you through it.
To the dashboard inbox, Telegram, email and your CRM: amoCRM, Bitrix24, RetailCRM, Aspro.Cloud, YClients. There’s a webhook for your own systems. All on any plan.
Only if you turn on proactive messages: booking reminders, reviving unfinished chats, a reason for past customers to come back. It writes only to people who messaged you first, at most once a day, never during quiet hours, and never again after “stop”.
The employee keeps answering and collecting leads. AI tasks beyond the plan are billed as used on the next invoice at the plan rate. No lead is lost.
A demo on your website takes 60 seconds, no sign-up. The dashboard assistant builds your own employee in a chat in about 15 minutes.
14 days free: all Business features and 300 AI tasks, no card. No developer needed.
