ChatNeuron
Start free

CRM and leads

Bitrix24 + ChatNeuron

Dialog leads go into the Bitrix24 portal: contacts, deals and context for managers without retyping the chat.

Connect in dashboardAsk sales
category
CRM and leads
status
Available
setup
in the dashboard, no code

overview

What Bitrix24 + ChatNeuron gives you

Bitrix24 and the AI first line

The agent consults and qualifies. Bitrix24 keeps the deal and team process. Together they reduce lost website and messenger requests.

scenarios

How teams use it

  • First contact on the website

    The agent answers from the knowledge base and qualifies the request. The lead appears in the Bitrix24 portal without manual entry.

  • Messengers and CRM

    Requests from Telegram, WhatsApp and VK go to the same portal where the team already manages deals.

  • Next to Open Channels

    If omnichannel is already set up in Bitrix24, the agent can work as a separate entry point creating leads via the standard API.

setup

How to connect

  1. 01Connect Bitrix24 in the dashboard Integrations section.
  2. 02Configure lead or deal creation rules.
  3. 03Run a test dialog and check the portal card.

mechanics

How the agent works in any channel

  1. 01

    Knowledge base

    The agent answers from your FAQ, price list and website pages, the same way in every connected channel.

  2. 02

    Skills

    Lead capture, qualification and operator handoff are switched on in the dashboard without code.

  3. 03

    Leads and history

    Every dialog and lead is stored in the ChatNeuron dashboard, so the team sees context before replying.

questions

Bitrix24 integration FAQ

Do I need a developer?

Basic connection is done in the dashboard. Custom field mapping on Enterprise can be discussed with sales.

Ready to connect your systems?

In ChatNeuron systems connect in one click with no code — then AI employees take over the work.

Start freeAsk sales