ChatNeuron

Our products

CommBoost + ChatNeuron

CommBoost is our own call analytics product. The connector sends calls, recordings and metrics to ChatNeuron: the AI Sales Head reviews conversations and writes outcomes to the CRM, and the AI assistant in the ChatNeuron dashboard answers about calls and sets tasks when you ask.

category
Our products
status
Available
setup
in the dashboard, no code
Service website: CommBoost

overview

What CommBoost + ChatNeuron gives you

Call data in ChatNeuron

The account owner connects CommBoost in the ChatNeuron dashboard in one click. The assistant window is only in ChatNeuron: calls, reviews and metrics sit next to CRM, 1C and finance.

scenarios

How teams use it

  • Calls and chats together

    The agent covers text channels while CommBoost helps review team calls and messages.

  • Quality control

    Shift leads see communication quality next to AI dialogs.

  • Sales reports

    CommBoost reports are set up for sales and shift leads.

setup

How to connect

  1. 01In the ChatNeuron dashboard open Integrations → CommBoost and click Connect.
  2. 02Confirm access in CommBoost.
  3. 03Hire the AI Sales Head or ask the assistant about calls.

mechanics

How the agent works in any channel

  1. 01

    Knowledge base

    The agent answers from your FAQ, price list and website pages, the same way in every connected channel.

  2. 02

    Skills

    Lead capture, qualification and operator handoff are switched on in the dashboard without code.

  3. 03

    Leads and history

    Every dialog and lead is stored in the ChatNeuron dashboard, so the team sees context before replying.

questions

CommBoost integration FAQ

Is CommBoost required?

No. CommBoost is a separate product; ChatNeuron works on its own.

Ready to connect your systems?

In ChatNeuron systems connect in one click with no code — then AI employees take over the work.